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  • rezaei malek.narges Model to improve banking by Using customer knowledge management and Mobile Banking and Its Impact on Customer Loyalty [ Vol.9, Issue 31 - Spring - Summer Year ]
  • rezaei.mohammad A model for improving banking services using customer knowledge management and mobile banking and examining its impact on customer loyalty in Bank Mellat [ Vol.9, Issue 31 , 32 - Spring - Summer Year 1396]
  • rezaei.narges A model for improving banking services using customer knowledge management and mobile banking and examining its impact on customer loyalty in Bank Mellat [ Vol.9, Issue 31 , 32 - Spring - Summer Year 1396]