Investigating the effectiveness of knowledge management practices on innovation performance by considering the mediating role of knowledge application

Abstract :

Due to the increasing complexity and competitiveness of businesses, the use of new tools, including knowledge management, is becoming more and more important in organizations. This study was conducted to investigate the effectiveness of knowledge management practices on innovation performance. This study also examined the mediating role of knowledge application in the relationship between knowledge management practices and innovation performance. The statistical population of this study is 100 managers and employees in the IT office in the data center department. The research measurement tool was questionnaire. Questionnaire data were analyzed using SPSS 23 and PLS Smart 0.3 software.  The results of the study showed that knowledge production, knowledge storage, knowledge dissemination, and knowledge application have a positive and significant effect on the company's innovation performance. The findings also showed that knowledge application as a mediator plays a pivotal role in knowledge production, knowledge dissemination, and knowledge storage.

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