Employing a meta-synthesis to present a framework for commercial banks’ preparedness indicators in use of blockchain technology
Subject Areas :Zahra Khalili 1 , Masoud Keimasi 2 * , Javad Abbasi 3 , Mohammadali Shahhosseini 4
1 - Administration, Department of Business Policy, Department of Social and Behavioral Sciences, Kish International Campus, University of Tehran, Kish, Iran
2 - Department of Business Management, Faculty of Management, University of Tehran, Tehran, Iran.
3 - Department of Management, Faculty of Management and Accounting, Qazvin Islamic Azad University, Qazvin, Iran.
4 - Department of Business Management, Faculty of Management, University of Tehran, Tehran, Iran.
Keywords: Blockchain, Commercial banks, information exchange, information technology meta-synthesis ,
Abstract :
Present study aimed at presenting a framework for commercial banks’ preparedness indicators in use of blockchain technology. To this end, the meta-synthesis research method was employed. Among from 306 resources found over meta-synthesis steps, a number of 38 papers included our acceptance criteria. The four organizational, technical, individual and environmental factors were identified as indicators of commercial banks’ preparedness to use Blockchain technology. Organizational indicators included infrastructures development, managerial skills, human resources development, company or organization size, financial resources, receptive organizational culture, organizational policies, and senior management support. The technical indicators included complexity, technological security, access to technology, use of technology and specialized manpower. In addition, individual indicators included attitudes toward use, ease of use, perceived usefulness, and understanding of Blockchain technology. Finally, environmental indicators included rules and regulations, technology maturity, information exchange, compatibility, market dynamics, and governmental supports.
Abbasi, J. (2018). Informing the fundamental concepts of blockchain. Tehran: Mehr-e-Nashr Publications.
Accenture. 2017.Banking 2020: charting the route to opportunity in 2020, digital Banking: Stretch Your Boundaries toward the Everyday Bank, banking on Digital: Everywhere Banking.
Angelis, J., & Ribeiro da Silva, E. (2019). Blockchain adoption: A value driver perspective. Business Horizons. 62 (3), 307-314.
Bagherinejad, J., & Satari, H. (2013). A Model for Electronic Readiness of Organizations to use Information Technology and Communication Services, Using Analytical Hierarchy Process Technique. IT Management Studies, 1(2), 1-23. [In Persian]
Benlian, A., Hess, T., & Leimeister, J.M. (2014). Business Models. Business & Information Systems Engineering, 6(1),45-53.
Chang, V., Baudier, P., Zhang, H., Xu, Q., Zhang, J., & Arami, M. (2020). How Blockchain can impact financial services – The overview, challenges and recommendations from expert interviewees. Technological Forecasting and Social Change, 158, 120166. doi:10.1016/j.techfore.2020.120166.
Chen, G., Xu, B., Lu, M., & Chen, N.-S. (2018). Exploring blockchain technology and its potential applications for education. Smart Learning Environments, 5(1). doi:10.1186/s40561-017-0050-x (https://doi.org/10.1186/s40561-017-0050-x)
Crosby, M. Pattanayak, P. Verma, S., & Kalyanaraman, V.(2016). BlockChain Technology: Beyond Bitcoin. Applied Innovation Review. 2. 5-19.
Dehdashti Shahrokh, Z., & Kavarooei, M. (2008). Factors Influencing Acceptance of Electronic Banking by the Customers of Parsian Bank. Journal of Marketing Management, 3(5), 125-141. [In Persian]
Delone W.H., & McLean E.R. (2004). Information systems success: The Quest for the Dependent Variable. Information System Research; 3(1): 90-60.
Fahami, R., & Zare, H. (2013). An Investigation of Factors Affecting Accepting New Technologies in Distance Education Drawing on Technology Acceptance Model (A Case study of Esfahan Payame Noor University). Journal of New Approaches in Educational Administration, 4(13), 67-80. [In Persian]
Folkinshteyn, D. & Lennon, M. (2016) Braving Bitcoin: A technology acceptance model (TAM) analysis, Journal of Information Technology Case and Application Research, 18:4, 220-249, DOI: 10.1080/15228053.2016.1275242
Garg, P., Gupta, B., Chauhan, A. K., Sivarajah, U., Gupta, S., & Modgil, S. (2020). Measuring the perceived benefits of implementing blockchain technology in the banking sector. Technological Forecasting and Social Change, 120407.
Ghorbanizadeh, V., & Behfar, S. (2014). Meta-analysis of organizations e-readiness researches in Iran. IT Management Studies, 2(6), 1-22. [In Persian]
Guo, Y., & Liang, C. (2016). Blockchain application and outlook in the banking industry. Financial Innovation, 2(1). doi:10.1186/s40854-016-0034-9 (https://doi.org/10.1186/s40854-016-0034-9)
Hanafizadeh, P., Hanafizadeh, M.R., & Hodaeipour, R. (2008). Designing an E-readiness Assessment Model for Iranian Universities and Higher Education Institutes. Quarterly Journal of Research and Planning in Higher Education, 14 (2),103-137. [In Persian]
Hosseinpour, D., Davari, A., & Imani, A. (2014). Study of Electronic Readiness in Sepah Bank. Quarterly Journal of Business Management Studies, 2(7), 19-39. [In Persian]
Huang. J. H, Zhaoc, j. and Huan, H.(2004), An E-Readiness Assessment framework and two field study. Communication Association for information System.14.364-374.
Iansiti, M, Lakhani, K.(2017). "The Truth about Blockchain." Harvard Business Review 95, no. 1 (January–February 2017): 118–127.
Jahangeer, G., Dayani, M., & Nowkarzi, M. (2016). The Development of Technology Acceptance Model (TAM) through Measuring the Impact of Self-Efficacy and Dysfunctional Attitudes on the Acceptance of Pajhoohan based on Cognitive-Social Theory. Library and Information Science Research, 5(2), 319-339. doi: 10.22067/riis.v5i2.41818 [In Persian]
Jalali, Z., Ashrafi-Rizi, H., Soleymani, M.R., & Afshar, M. (2017). Effective Factors on the Acceptance of Information Technology by Academic Librarians of Isfahan Based on TAM. Payavard. 11(4),400-410. [In Persian]
Janssen, M., Weerakkody, V., Ismagilova, E., Sivarajah, U., & Irani, Z. (2020). A framework for analysing blockchain technology adoption: Integrating institutional, market and technical factors. International Journal of Information Management, 50, 302–309. doi:10.1016/j.ijinfomgt.2019.08.012 (https://doi.org/10.1016/j.ijinfomgt.2019.08.012)
Khan, N.J., P.D.D. Dominic, A. Khan, and Naseebullah (2011). Adaption of E- commerce in Malaysia and it’s affect on the business performance; an organizational perspective. http:// eprints.ulp.edumy/4650 (accessed 26 Oct.2010)
Klievink, B., Romijn, B.-J., Cunningham, S., & de Bruijn, H. (2016). Big data in the public sector: Uncertainties and readiness. Information Systems Frontiers, 19(2), 267–283. doi:10.1007/s10796-016-9686-2 (https://doi.org/10.1007/s10796-016-9686-2)
Lagzian, M., Malekzadeh, Gh., & Hossieni. Z. (2019). Proposed Model for Examining the Organizational Readiness Assessment of Information Systems Development: A case study of a public university. Iranian Journal of Information processing and Management. 29(1),61-93. [In Persian]
Larasati, N. Widyawan, Santosa, P.(2017). Technology Readiness and Technology Acceptance Model in New Technology Implementation Process in Low Technology SMEs," International Journal of Innovation, Management and Technology. 8(2), 113-117.
Marous, J. (2013). Top 10 Retail Banking Trends and Predictions for 2014. Retrieved from https://thefinancialbrand.com/36367/2014-top-bank-trends-predictions-forecast-digital-disruption/
Mendling, J., Dustdar, S., Gal, A., García-Bañuelos, L., Governatori, G., Hull, R., & Dumas, M. (2018). Blockchains for Business Process Management - Challenges and Opportunities. ACM Transactions on Management Information Systems, 9(1), 1–16. doi:10.1145/3183367 (https://doi.org/10.1145/3183367)
Mohanna, Sh., N.M. Yaghoubi, S. Vahidi Motlaq, & T. Vahidi Motlaq( 2011). Limitation of E- commerce implementation in developing countries: case study of Iran. American Journal of Scientific and Industrial Research. 2(2), 224-228.
Mohtarami, A., Khodadad Hosseini, S.H., & Elahi, Sh. (2014). Investigation of the factors affecting IT diffusion in organizations. Journal of Technology Development Management, 1(3), 97-122. doi: 10.22104/jtdm.2014.59. [In Persian]
Najjari, R., & Aahangari, J. (2016). Designing and Clarification a Model for Assessing Electronic Preparation in State Tax Organization (STO). J Tax Res, 24(30),107-136. [In Persian]
Nugroho, M. A., Susilo, A. Z., Fajar, M. A., & Rahmawati, D. (2017). Exploratory Study of SMEs Technology Adoption Readiness Factors. Procedia Computer Science, 124, 329–336. doi:10.1016/j.procs.2017.12.162 (https://doi.org/10.1016/j.procs.2017.12.162)
O’Dair, M., & Beaven, Z. (2017). The networked record industry: How blockchain technology could transform the record industry. Strategic Change, 26(5), 471–480. doi:10.1002/jsc.2147 (https://doi.org/10.1002/jsc.2147)
Oreei, N., Cheshmeh Sohrabi, M., Sanaei, A., & Oreei, A. (2013). Presenting a model for measuring the e-commerce readiness of Iranian university libraries. Library and Information Sciences, 16(2), 49-76. [In Persian]
Orji, I. J., Kusi-Sarpong, S., Huang, S., & Vazquez-Brust, D. (2020). Evaluating the factors that influence blockchain adoption in the freight logistics industry. Transportation Research Part E: Logistics and Transportation Review, 141, 102025. doi:10.1016/j.tre.2020.102025 (https://doi.org/10.1016/j.tre.2020.102025)
Özturan, M., Atasü, İ., Soydan, H.(2019). “Assessment of Blockchain Technology Readiness Level of Banking Industry: Case of Turkey”, International Journal of Business Marketing and Management, 4(12), 1-13.
Pilkington, M.(2016). Blockchain Technology: Principles and Applications (September 18, 2015). Research Handbook on Digital Transformations, edited by F. Xavier Olleros and Majlinda Zhegu. Edward Elgar, Available at SSRN: https://ssrn.com/abstract=2662660
Reyna, A., Martín, C., Chen, J., Soler, E., & Díaz, M. (2018). On blockchain and its integration with IoT. Challenges and opportunities. Future Generation Computer Systems, 88, 173–190.
Rohayani, A. H. H., Kurniabudi, & Sharipuddin. (2015). A Literature Review: Readiness Factors to Measuring e-Learning Readiness in Higher Education. Procedia Computer Science, 59, 230-234.
Salhieh, L., Abu‐Doleh, J., & Hijazi, N. (2011). The assessment of e‐banking readiness in Jordan. International Journal of Islamic and Middle Eastern Finance and Management, 4(4), 325-342.
Sandelowski, M., Barroso, J., & Voils, C. I. (2007). Using qualitative metasummary to synthesize qualitative and quantitative descriptive findings. Research in nursing & health, 30(1), 99–111. https://doi.org/10.1002/nur.20176
Sattari, H. (2007). Assessing the level of e-readiness of organizations to implement e-government. Master Thesis, Technical faculty of Alzahra University.
Shrier, D. Sharma, D. Pentland, A.(2016). Blockchain & Financial Services: The Fifth Horizon of Networked Innovation. Massachusetts Institute Of Technology. 1-10.
Tapscott, D., & Tapscott, A. (2016). Blockchain revolution: How the technology behind bitcoin is changing money, business, and the world.
Tapscott, D., & Tapscott, A. (2016). How blockchain will change organizations. MIT Sloan Management Review, 58(2), 10.
Vaezi, R., & Imani A.M. (2009). Electronic readiness assessment of Tehran Province Commercial Organization. Journal of Public Management Research, 2(6), 49-74. [In Persian]
Wang, H., Chen, K., & Xu, D. (2016). A maturity model for blockchain adoption. Financial Innovation, 2(1). doi:10.1186/s40854-016-0031-z (https://doi.org/10.1186/s40854-016-0031-z)