تأثیر هوش هیجانی مدیران پروژه بر اثربخشی ارتباطات تیمی در پژوهشگا‌های ایران (مطالعه موردی: پروژه های پژوهشگاه ارتباطات و فناوری اطلاعات)
محورهای موضوعی : فناوری اطلاعات و ارتباطاتمنصوره محمدنژاد فدردی 1 , احرام صفری 2 *
1 - دانشگاه تهران
2 - پژوهشگاه ارتباطات و فناوری اطلاعات
کلید واژه: مدیر پروژه, هوش هیجانی, تیم پروژه, پژوهشگاه ارتباطات و فناوری اطلاعات,
چکیده مقاله :
معمولا در انجام پروژه‌های پژوهشی یکی از مهمترین معیارهای واگذاری پروژه‌ها به مدیران پروژه داشتن قابلیت‌های فنی بوده و کمتر به مهارتهای ارتباطی مدیران پروژه چون دارا بودن هوش هیجانی پرداخته می‌شود. عدم توجه به این موضوع بنظر می‌رسد که باعث کاهش اثربخش ارتباطات تیمی و در نتیجه زمینه شکست پروژه‌ها را فراهم می‌آورد. پژوهش حاضر با هدف سنجش تأثیر ابعاد مختلف هوش هیجانی مدیران پروژه بر اثربخشی ارتباطات تیمی در پروژه-های پژوهشگاه‌های ایران انجام شده است. روش پژوهش حاضر توصیفی-تحلیلی از نوع همبستگی می باشد که جامعه آماری آن را مدیران پروژه و اعضای تیم های پروژه های پژوهشگاه ارتباطات و فناوری اطلاعات تشکیل می دهند. جامعه آماری شامل 19 تیم پروژه است که به روش سرشماری انتخاب شده اند. ابزارگردآوری داده ها پرسشنامه هوش هیجانی بار- آن و پرسشنامه سینیور جهت بررسی اثربخشی ارتباطات تیم پروژه می‌باشد. برای تجزیه و تحلیل داده ها از آزمون-های ضریب همبستگی پیرسون، رگرسیون چند متغیره و رگرسیون با متغیر موهومی و نیز آزمون تی وابسته استفاده شده است. نتایج نشان می دهد که هوش هیجانی مدیران پروژه بر ارتباطات اثربخش در تیم پروژه تأثیر دارد. با این حال، فقط مهارت های درون فردی، مهارت های میان فردی و سازگاری قادر به پیش بینی ارتباطات اثربخش در تیم پروژه هستند و ابعاد خلق و خوی عمومی و کنترل استرس تأثیری بر این روابط ندارند.
Generally, in performing technical projects, especially in the field of information and communication technology, the most important criterion for handing over the project is having technical capabilities, and less attention is paid to the communication skills of project managers, such as having emotional intelligence. Lack of attention to this issue seems to reduce the effectiveness of team communication and thus lead to project failure. The aim of this study was to measure the effect of emotional intelligence of project managers on the effectiveness of team communication in the projects of the Institute of Communication and Information Technology. The method of the present research is descriptive-analytical of correlation type, the statistical population of which consists of project managers and members of the project teams of the Research Institute of Communication and Information Technology. The statistical population includes 19 project teams that have been selected by census method. Data collection tools are Bar-On Emotional Intelligence Questionnaire and Senior Questionnaire to evaluate the effectiveness of project team communication. Pearson correlation coefficient, multivariate regression and imaginary variable regression and dependent t-test were used to analyze the data. The results show that the emotional intelligence of project managers affects effective communication in the project team. However, only interpersonal skills, interpersonal skills, and adaptability can predict effective communication within the project team, and the dimensions of general mood and stress management do not affect these relationships
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