jict-140503062214050306223601CMV Verlagkhoffmann@cmv-verlag.comCMV VerlagJournal of Information and Communication Technologyjict2717-041110302019412Fatemeh Orojiefatanehtaghiyareh103020191710.66224/jict.8186.4.12.1http://jour.aicti.ir/fa/Article/8186http://jour.aicti.ir/fa/Article/Download/8186http://jour.aicti.ir/fa/Article/Download/8186http://jour.aicti.ir/fa/Article/Download/8186http://jour.aicti.ir/fa/Article/Download/8186http://jour.aicti.ir/fa/Article/Download/8186http://jour.aicti.ir/fa/Article/Download/8186http://jour.aicti.ir/fa/Article/Download/8186مائده مشرف, فاطمه عروجی, and فتانه تقی یاره, "افزودن امکان مشاوره همکلاسی در یک محیط یادگیری مبتنی بر وب," in پنجمین کنفرانس ملی و دولین کنفرانس بین اللملی یادگیری الکترونیکی ایران(ICELET 2010), تهران, 1389.Y. Li, M. Dong, and R. Huang, "Toward a Semantic Forum for Active Collaborative Learning," Educational Technology and Society, vol. 12, no. 4, pp. 71-86, 2009.F. Abel et al., "Recommendations in Online Discussion Forums for E-Learning Systems," IEEE Transaction on Learning Technologies, vol. 3, no. 2, 2010.F. Orooji and F. Taghiyareh, "Evaluating Forum Discussions as Collaborative Learning Tool via Information Retrieval Techniques," in 3rd International Conference on E-Learning and E-Teachning, Tehran, Iran, Iran, 2012.Stanley Wasserman and Katherine Faust, Social network analysis: methods and applications. USA,: Cambridge University Press, 1994.Steven H. Strogatz, "Exploring complex networkS," Nature, vol. 410, pp. 268-276.M. Newman, A. Barabasi, and D. Watts, The Structure and Dynamics of Networks.: Princeton University Press, 2006.سرور رشیدیان دزفولی، فاطمه عروجی، فتانه تقی‌یاره, "ارزیابی روابط یادگیرندگان در یک سیستم آموزشی به کمک ابزارهای تحلیل شبکه اجتماعی," in ششمین کنفرانس ملی و سومین کنفرانس بین المللی یادگیری و آموزش الکترونیکی, تهران, 2012.Steven L. Tanimoto, "The Squeaky Wheel Algorithm:Automatic Grouping of Students for Collaborative Projects," in Workshop on Personalisation in E-Learning Environments at Individual and Group Level, 11th International Conference on User Modeling, 2007.فاطمه عروجی, فتانه تقی یاره, and سرور رشیدیان دزفولی, "طراحی و محقق‌سازی سامانه‌ای جهت گروه‌بندی یادگیرندگان بر اساس روابط اجتماعی در یک محیط یادگیری همکارانه," in هفتمین کنفرانس ملی و چهارمین کنفرانس بین‌المللی یادگیری و آموزش الکترونیکی, شیراز, 1391.Ed.D Fuqiang Zhuo, "Exploring Student Online Interactions with Social Network Analysis (SNA)," 2011.Jesús G. Boticario Antonio R. Anaya, "Content-free collaborative learning modeling using data mining," User Modeling and User-Adapted Interaction (USER MODEL USER-ADAP), 2011.علی اکبر سیف, روانشناسی پرورشی نوین، روانشناسی یادگیری و آموزش ویرایش ششم. تهران, ایران: نشر دوران, 1387.C. Christodoulopoulos and K. Papapanikolaou, "Investigating group formation using low complexity algorithms," in 11th International Conference on User Modeling, 2007.S. Abnar, F. Orooji, F.taghiyareh, "An Evolutionary Algorithm for Forming Mixed Groups of Learners in Web Based Collaborative Learning Environments," in IEEE International Conference on Technology Enhanced Education (ICTEE), India, 2012.Punnarumol Temdee and Bundit, Sirinaovakul, Booncharoen, Thipakorn, "An Aproach For Emergent Leadership Roles Identification Of Collaborative Learning," in IADIS International Conference on Cognition and Exploratory Learning in Digital Age, Celda, 2005.Lucene. [Online]. http://lucene.apache.org/java/2_4_1/api/index.htmlDouglas Brent West, "Chapter 3," in Introduction to Graph Theory (2nd ed.).: Prentice Hall, 1999.saiedasadielhamGHobadi1030201991710.66224/jict.8187.4.12.9http://jour.aicti.ir/fa/Article/8187http://jour.aicti.ir/fa/Article/Download/8187http://jour.aicti.ir/fa/Article/Download/8187http://jour.aicti.ir/fa/Article/Download/8187http://jour.aicti.ir/fa/Article/Download/8187http://jour.aicti.ir/fa/Article/Download/8187http://jour.aicti.ir/fa/Article/Download/8187http://jour.aicti.ir/fa/Article/Download/8187[1] عالمي، محمد. (1377). نظريه يادگيري و مواد آموزشي چند رسانه اي. تهران: رشد تكنولوژي آموزشي، دوره 15، شماره 6.[2] توحيدي، افسانه؛ نوروزي، داريوش. (1386).مقايسه اثربخشي کاربرد رسانه هاي مختلف آموزشي در مفهوم سازی. فصلنامه روان شناسي و علوم تربیتی. دوره 3، شماره 9، ص 134-100.[3] سيف، علي اكبر. (1383). روانشناسي پرورشي. تهران: آگاه.[4] بهرنگي، محمد رضا؛ اسدي، آرش. (1387). همراه سازي نرم افزار مولتي مديا بيلدر با الگوي تدريس استقرارنگاره كلمه براي آموزش زبان انگليسي پايه اول. فصلنامه تعليم وتربيت، شماره 97، ص 1-20.[5] رضوي، عباس. (1383). تأثیر استراتژی‌های استقرايي و قياسي بر يادگيري و يادداري مفاهيم علوم تجربي پايه پنجم دبستان. تهران: دانشگاه علامه طباطبايي، دانشكده روانشناسي و علوم تربيتي.[6] Lindstrom, R. (1994). The Business Week Guide to Multimedia Presentations: Great Dynamic Presentations That Inspire. McGraw-Hill, New York, NY.Ch 2, 33-46.[7] Neo (Ken), T., & Neo, M. (2004).Classroom innovation: engaging students in interactive multimedia learning. Campus-Wide Information Systems, 21 (3) , 118-124.[8] Dernoyianni, H. (1998). Conceptions or misconceptions?Primary teachers' perceptions and use of computers in the classroom.Education and Information Technologies, (3) , 87-99.[9] Hokanson, B., & Hooper, S. (2000). Computers as cognitive media: examining the potential of computers in education. Computers in Human Behavior, (16) , 537-552.[10] Oppenheimer, T. (1997). The computer delusion. The Atlantic Monthly, 45-62. [11] Herrington, J., & Oliver, R. (1997). Multimedia, magic and the way students respond to a situated learning environment. Australian Journal of Educational Technology, 13(2) , 127-143.[12] Halal, W., &Liebowitz, J. (1994). Tele learning: The multimedia revolution in education. Futurist, 28, 21-26. [13] Najjar, L.J. (1996). Multimedia information and learning.Journal of Educational Multimedia and Hypermedia, (5) ,129-150. [14] Hughes, F., Noppe, L., &Noppe, I. (1996). Cognitive development.In child development. Prentice-Hall, Inc, New Jersey.[15] Brooks, D.W. (1997). Web-teaching: A guide to designing interactive teaching for the World Wide Web. Plenum Press: New York.[16] Mayer, R.E. (2001). Multimedia learning. Cambridge, UK: Cambridge University press.[17] Chu, L., & Chen, W. (2000). Multimedia Application to Motor Skill Learning.Proceedings of ED-MEDIA 2000, Montreal, Canada, July (2) , 1257-1258.[18] Hornung, R., Lennon, P., Garrett, J., DeVellis, R., Weinberg, P., &Strecher, V. (2000). Interactive computer technology for skin cancer prevention targeting children.American Journal of Preventive Medicine, 18 (1) , 69-76.[19] Kirankumar K.S. (2011). Teaching Grammar through Multimedia to Rural Secondary School Students.Education.Kumadvathi College of Education, Shikaripura.Vol.I, ISSUE V.[20] Chou, H. (1996). Evaluation of a hypermedia music CAL system.Proceedings of Educational Multimedia and Hypermedia, Boston, Mass, June 17-22, 142-147.[21] Park, I., Hannafin, M. (1993). Empirically-based guidelines for the design of interactive multimedia.Educational Technology Research & Development, 41 (3) , 63-85.[22] Tway, L. (1995). Multimedia in Action, AP Professional, Cambridge, MA.[23] Mohamad, R., Muninday, B., &Govindasamy, M. (2010). Testing the effects of interactive courseware template for the learning of history among Form one students.US-China Education Review, 7 (10) , 106-13.[24] George- Palilonis, J., &Filak, V. (2009).Blended Learning in the Visual Communications Classroom: Student Reflections on a Multimedia Course. Electronic Journal of e-learning.7 (3) , 247-256.[25] Mandernach, B. J. (2009). Effects of Instructor- Personalized Multimedia in the online Classroom.International Review of Research in Open and Distance Learning, 10 (3) , 1-19.[26] Asadi, S. & Jamali, H. R. (2011). Blended Library and Multimedia Model in Geography Teaching.In the Proceedings of the International Conference on e-Education, Entertainment and e-Management (ICEEE 2011) , Jakarta, Indonesia, 27-29 December, pp. 337-339. abbasanarinejadaliakbarsafavifarshadmoradi10302019192510.66224/jict.8188.4.12.19http://jour.aicti.ir/fa/Article/8188http://jour.aicti.ir/fa/Article/Download/8188http://jour.aicti.ir/fa/Article/Download/8188http://jour.aicti.ir/fa/Article/Download/8188http://jour.aicti.ir/fa/Article/Download/8188http://jour.aicti.ir/fa/Article/Download/8188http://jour.aicti.ir/fa/Article/Download/8188http://jour.aicti.ir/fa/Article/Download/8188Allen, E. and Seaman, J. " Staying the course: online education in the United States 2008". The Sloan Consortium. Babson Survey Research Group.[Online]. < http://www.sloan- c.org/ publications/survey/pdf/ staying_the_course. pdf>. [25 December 2008] , 2008[2] Allen E., Seaman J. " Class Differences: Online Education in the United States, 2010", The Sloan Consortium. Babson Survey Research Group. Retrieved December 25 2010, from http://www.sloan- c.org/ publications/survey/pdf/staying_the_course, 2010 [3] Betts , K. "Online Human Touch (OHT) Training & Support: A Conceptual Framework to Increase Faculty Engagement, Connectivity, and Retention in Online Education, Part 2" . Journal of Online Learning and Teaching , Vol. 5, No. 1, 2009[4] صفوی، علی اکبر و محمدی، مهدی، "اعتباردهی و نظارت بر دوره های یادگیری الکترونیکی درایران"، دومین کنفرانس یادگیری الکترونیکی، زاهدان، صص 215- 227، 1386 [5] Clark R. E. Assessment of Distance Learning Technology . IN E. L. Baker & H. F. Onil , Jr. (Eds) ,Technology Assessment in Education and Training (pp.63-78) Hillsdale , NJ : Erlbaum, 1994[6] Draper S. W. "Observing , Measuring , or Evaluating Courseware (on – line)", [Available : http :// w.w.w.psy.gla.ac.uk/steve/Eval.HE.html], 1996[7] Simonson M. R. "Evaluating Teaching and Learning at a Distance," New Directions for Teaching and Learning , 71 , 87-94, 1997[8] Jackson G. A. "Evaluating Learning Technology : Methods , Strategies , and Examples in Higher Education," Journal of Higher Education , 61(3) , pp. 294-311, 1990[9] Kimball L. "Easire Evaluation with Web-based Tools", Training & Development , 52(4) , 54-55, 1998[10] Middleton A. J. "How Effective is Distance Education ?', International Journal of Instructional Media , 24(2) , 133-137, 1997[11] Magalahaes M. G. M., Schiel D. "A Method for Evaluation of a Course Delivered Via the World Wide Web in Brazil," the American Journal of Distance Education , 11(2) , pp. 64-71, 1997[12] Attwell. G., Evaluating e-learning:A guide to the evaluation of e-learning, Evaluate Europe Handbook Series, Volume 2, 2006[13] Dell, C.A.,C.Low and J.F.Wilker. "Comparing student achievement in online and face-to-face class formats". Journal of Online Learning and Teaching 6: 30-42, 2010[14] Hassenburg, A. "Distance education versus the traditional classroom". Berkeley Scientific Journal 13: 18-25, 2009[15] Caramihai. M. and Severine.I. "Learning Tools Evaluation based on Quality Concept Distance Computing. A Case Study", International Journal of Social and Human Sciences 3, 287-291, 2009[16] The Institute for Higher Education Policy. "Quality ON the Line , Benchmarks for Success in Internet- based Distance Education," Washington , DC : IHEP, 2000[17] Hughes J., Attwell G. "A Framework for the Evaluation of E-learning : Exploring Models and Partnerships for E-learning in SMEs", [Viewed 14 February ,2007] , 2003[18] جکسون، نورمن و هلن لاند، بهبود تطبیقی (بنچ مارکینگ) در آموزش عالی. ترجمه ی محمد قاسمی و همکاران. تهران: موسسه چاپ و انتشارات دانشگاه امام حسین (ع)، 1382[19] Alstete, W. J. "Benchmarking in Higher Education: Adapting Best Practices to Improve Quality". ASHE – ERIC, Higher Education Report No. 5. Washington, DC: George Washington University, 1995[20] Camp, R. C. Business Process Benchmarking: Finding and Implementing Best Practices. Milwaukee, WI: Quality Press, 1995 [21] Price, I. A Plain Persons Guide to Benchmarking. Special Report of the Unit for Facilities Management Research. Sheffield: Sheffield Hallam University, 1994[22] Jackson, N. J. Introduction to Benchmarking Assessment Practice in N. Jackson (ed.) Pilot Studies in Benchmarking Assessment Practice in UK Higher Education. Gloucester: Quality Assurance Agency, 1998[23] Spendolini, M. J. The Benchmarking Book. New York: American Management Association, 1992[24] Shafer, B. S. & Coate, L. E. "Benchmarking in Higher Education: A Tool for Improving Quality and Reducing Cast". Business Officer, Vol. 26, No. 5: 28-35, 1992[25] Anderson, B. J. "Integrating Benchmarking and Poor Quality Cost Measurement for Assisting the Quality Management Work Benchmarking", An International Journal, Vol.6, Issue 4, 1999[26] Mahalik, P. "Benchmarking: Ten Practical Steps with Review Points". [Online]. <http://www.isixsigma.com/library/content /c070312a.asp>. [24 Aug 2007] , 2007 MahdiMoeinie KiaAdelZahd bablan10302019273510.66224/jict.8189.4.12.27http://jour.aicti.ir/fa/Article/8189http://jour.aicti.ir/fa/Article/Download/8189http://jour.aicti.ir/fa/Article/Download/8189http://jour.aicti.ir/fa/Article/Download/8189http://jour.aicti.ir/fa/Article/Download/8189http://jour.aicti.ir/fa/Article/Download/8189http://jour.aicti.ir/fa/Article/Download/8189http://jour.aicti.ir/fa/Article/Download/8189ثقفی، فاطمه؛ میرسعید قاضی، طاهره؛ خراط، محمود، عوامل کلیدی موفقیت استقرار یادگیری الکترونیکی مؤسسات آموزشی. در مجموعه مقالات و اطلاعات چهارمین کنفرانس ملی و اولین کنفرانس بین‌المللی آموزش الکترونیکی، (صص 74-77)، تهران: دانشگاه علم و صنعت ایران، 18 و 19 آذر ماه، 1388.[12] جمشیدی، گلناز، ارزیابی میزان رضایت کاربران از دوره‌ی الکترونیکی مدیریت پروژه در شرکت مهندسی مشاور جهاب قدس. در مجموعه مقالات و اطلاعات چهارمین کنفرانس ملی و اولین کنفرانس بین‌المللی آموزش الکترونیکی، (صص 104-108)، تهران: دانشگاه علم و صنعت ایران، 18 و 19 آذر ماه، 1388.[15] بیگ¬زاده، جعفر؛ موسوی، زهرا، کیفیت خدمات الکترونیکی و رضایت مشتریان. کار و جامعه، شماره 113 و 114، صص 88—92، 1388.[21] عزیزی، شهریار، ارزیابی کیفیت خدمت الکترونیکی. ماهنامه¬ی تدبیر، 17(8)، 46—49، 1385.[35] بختیار نصرآبادی، حسن علی؛ نوروزی، رضا علی، بررسی میزان رضایت¬مندی دانشجویان نخبه¬ی دانشگاه اصفهان از مؤلفه‌های آموزشی. مجله‌ی روانشناسی، 10 (2)، 232—247، 1385.[36] فرج¬اللهی، مهران؛ حقیقی، فهیمه السادات؛ ژاله پور، سوسن، ارزیابی درونی عوامل کیفیت بخش به فعالیت‌های گروه علوم تربیتی دانشگاه پیام نور. نامه‌ی آموزش عالی، 1(4)،9—31، 1387.[39] شاهرخی، سید رسول، بررسی وضعیت ارزیابی در آموزش عالی کشور به منظور ارائه‌ی یک چارچوب ادراکی. فصلنامه پژوهش و برنامه¬ریزی در آموزش عالی، شماره 56، 41—60، 1389.. [1] J.-W. Lee, Online support service quality, online learning acceptance, and student satisfaction, Internet and Higher Education, 13, 277–283, 2010.[2] I. E. Allen, and J. Seaman, Staying the course: Online education in the United States, Needham, MA: The Sloan Consortium, 2008.[4] J. Michalska, The usage of The Balanced Scorecard to the estimation of the enterprise’s effectiveness, Journal of Materials Processing Technology, 162, 751—758, 2005.[5] P. Gibbs, and M. Iacovidou, Quality as pedagogy of confinement: Is there an alternative? Quality Assurance in Education, 12 (3) , 113–119, 2004. [6] M. C. Aury, Agricultural education students’ perception of WebCT in PuertoRico. Retrieved: December, 14, 2010, from: www.webct.confex.com/webct.[7] J. Harlow, Successfully teaching Biblical language online at the seminary level: Guiding principles of course design and delivery, Teaching Theology and Religion, 10(1) , 13–24, 2007. [8] D. U. Bolliger, and O. Wasilik, Factors influencing faculty satisfaction with online teaching and learning in higher education, Distance Education, 30(1) , 103—116, 2009. [9] S. Carr, As distance education comes of age, the challenge is keeping the students,Chronicles of Higher Education, 46(23) , 39—41, 2000.[10] L. Levy, Comparing dropouts and persistence in e-learning courses. Computers and Education, 48(2) , 185—204, 2007.[11] G. J. Udo, K. K. Bagchi, and P. J. Kirs, Using SERVQUAL to assess the quality of e-learning experience, Computers in Human Behavior, 27, 1272—1283, 2011.[13] A. Pena, R. Domínguez, and J. Medel, Educational data mining: a sample of review and study case, World Journal on Educational Technology, 1(2) , 42-49, 2009. [14] C. Liu, and K. Arnett, Exploring the factors associated with web site success in the context of electronic commerce, Information and Management 38, 23—33, 2000.[16] O. Helgesen, and E. Nesset, Images, satisfaction and antecedents: drivers of student loyalty? A case study of a Norwegian university college, Corporate Reputation Review, 10(1) , 38—59, 2007.[17] A. Parasuraman, V. A. Zeithaml, and A. Malhotra, E-S-QUAL: A Multiple-Item Scale for Assessing Electronic Service Quality, Journal of Service Research, 7(4) , 1—21, 2005. [18] L.-J. ChanLin, Applying motivational analysis in a Web-based course. Innovations in Education and Teaching International, 46(1) , 91—103. 2009.[19] Y.-S. Wang, H.-Y. Wang, and D. Y. Shee, Measuring e-learning system success in an organizational context: scale development and validation. Computers in Human Behavior, 23, 1792—1808, 2007. [20] A. Parasuraman, and V. A. Zeithaml, Service quality delivery through web sites: A critical review of extant knowledge, Journal of the Academy of Marketing Science, 30 (4) , 362—75, 2002.[22] S. Y. McGorry, Measuring quality in online programs. The Internet and Higher Education, 6(2) , 159—177, 2003.[23] L. Hasan, and E. Abuelrub, Assessing the quality of websites. Applied Computing and Informatics, 9, 11—29, 2011.[24] M. Sigala, and O. Sakellaridis, Web users’ cultural profiles and e-service quality: Internationalization implications for tourism websites, Information Technology and Tourism, 7(1) , 13—22, 2004. [25] M. Long, and C. McMellon, Exploring the determinants of retail service quality on the internet,Journal of Services Marketing, 18(1) , 78—90, 2004.[26] M. Sigala, E-service quality and Web 2.0: Expanding quality models to include customer participation and inter-customer support, The Service Industries Journal, 29(10) , 1341 —1358, 2009. [27] C. Voss, Developing eservice strategy. Business Strategy Review, 11(1) , 21–33, 2000.[28] J. Cox and B. Dale, Service quality and e-commerce. Managing Service Quality, 11(2) , 121–131, 2001.[29] C., Madu and A. Madu, Dimensions of e-quality. International Journal of Quality & Reliability Management, 19(3) , 246–258, 2002.[30] Z. Yang and M. Jun, Consumer perception of e-service quality: From Internet purchaser and non-purchaser perspectives. Journal of Business Strategies, 19(1) , 19–41, 2002.[31] V. Zeithaml, Service quality in e-channels. Managing Service Quality, 12(3) , 135–138, 2002.[32] Y.N., Li, K.C., Tan and M. Xie, Measuring web-based service quality. Total Quality Management, 13(5) , 685–700, 2002.[33] V. A. Zeithaml, A. Parasuraman, and A. Malhotra, A Conceptual framework for understanding e-service quality: Implications for future research and managerial practice, Working paper, report No. 00-115, Marketing Science Institute, Cambridge, MA. 2000.[34] V. A. Zeithaml, A. Parasuraman, and A. Malhotra, Service quality delivery through web sites: A critical review of extant knowledge, Journal of the Academy of Marketing Science, 30 (4) , 362—75, 2002. [37] M. Farajollahi, and M. MoeniKia, The comparative study of students support services of Payame Noor University of Iran, Allama Iqbal Open University of Pakistan and United Kingdom Open University. World Applied Sciences Journal, 9 (5) , 494—498, 2010.[38] M. Farajollahi, and M. MoeniKia, The Study of relation between students support services and distance student's academic achievement. In Procedia Social and Behavioral Sciences 2, (Pp.4451—4456) , Available online at www.sciencedirect.com, 2010. MaryamTayfeh-MahmoudiMahtabPayvastMahdiMohsenieMahmodKharatesimababadi10302019374510.66224/jict.8190.4.12.37http://jour.aicti.ir/fa/Article/8190http://jour.aicti.ir/fa/Article/Download/8190http://jour.aicti.ir/fa/Article/Download/8190http://jour.aicti.ir/fa/Article/Download/8190http://jour.aicti.ir/fa/Article/Download/8190http://jour.aicti.ir/fa/Article/Download/8190http://jour.aicti.ir/fa/Article/Download/8190http://jour.aicti.ir/fa/Article/Download/8190[1] عباس شكاري، سمن سا حيدر زاده آراني، "بررسي اثر بخشي آموزش‌های حرفه اي بيمه بر عملكرد كاركنان شرکت‌های بيمه از نظر مهارت‌های كارآفريني (مطالعات موردي: استان اصفهان)"، فصلنامه توسعه كارآفريني، سال چهارم، شماره سيزدهم، از ص 109-128، پاييز 1390 [2] كامبيز طالبي، محمد رضا زارع يكتا، "آموزش كارآفريني دانشگاهي و نقش آن در ايجاد و توسعه‌ی شرکت‌های كوچك و متوسط (SMES ) دانش بنيان"، فصلنامه ي توسعه‌ی كارآفريني، سال اول، شماره 1،از ص 111-131، پاييز 1387[3] N.Ahmad and A. Hoffmann, “A Framework for Addressing and Measuring Entrepreneurship”, Organization for Economic Co-Operation and Development (OECD), STD/DOC 2 , January 2008.[4] Higher education and training awards council comhairle, “Draft guidelines and key criteria for the review of Enterprise and entrepreneurship education (EEE)”, May 2012, http://www.hetac.ie/docs/EEE%20Draft %20guidelines%20B-W%20for%20issue%20 prior%20to%20conference.pdf[5] C. Vollcman, K. E.Wilson, S. Mariotti, D. Rabuzzi, S. Vyakarnam and A. Sepulueda, “Educating the next wave of entrepreneurs- unlocking entrepreneurial capabilities to meet the global challenges of the 21 century ”, Report on entrepreneurship education world economic forum Switzerland, April 2009[6] T. Franklin, “Portals in Higher education: Concepts and Models”, Report on portals education , The Observatory on Borderless Higher Education, February 2004[7] http://www.roshd.ir/Default.aspx?tabid=587&SSOReturnPage=Check&Rand=0[8] R. Maier, T. Hädrich, R. Peinl, “Enterprise Knowledge Infrastructures”, Second Edition, ISBN 978-3-540-89767-5, Berlin Heidelberg, Springer-Verlag , 2009. [9] C. Adrianus (Kees-Jan) van Dor, “Cross border virtual entrepreneurship (CBVE)”, Report on project European Funded Research on Flexible Modality Entrepreneurship Education and Training, ISBN: 978-90-79730-03-2, 2007-2013. [10] M. T. Mahmoudi, M. Kharrat, K. Badie, T. M.Ghazi, S. Babazadeh and M. Peyvast, “Criteria for Designing Educational Portals Based on Learning Concern and type of Engagement”, 7th international conference on New Media and Education, DisCo2012, Czech Republic, 25-27 June, 2012[11] N.B. Jones, B. Golann and G. Vollmers, “Using Web-Based Technologies in a Graduate Class To Develop an Entrepreneurship Knowledge Portal”, International Journal of Web-Based Learning and Teaching Technologies, Vol.1, Issue 2, edited by L. Esnault , 2006.[12] L. A. Collins, A. J. Smith, P. D. Hannon, "Discovering entrepreneurship: An exploration of a tripartite approach to developing entrepreneurial capacities", Journal of European Industrial Training, Vol. 30, Issue: 3, 2006, pp.188 – 205.[13] www.economicsnetwork.ac.uk[14] S.Fisher, “Guide to writing a killer business plan”, grow smart business, e-book series, 2009. http://www.networksolutions.com/smallbusiness/wpcontent/uploads/Guide_to_Writing_a_Killer_Business_Plan.pdf[15] http://hasanardestani.persiangig.com/AhmadAghakardanMinaKaihani nejad10302019475410.66224/jict.8191.4.12.47http://jour.aicti.ir/fa/Article/8191http://jour.aicti.ir/fa/Article/Download/8191http://jour.aicti.ir/fa/Article/Download/8191http://jour.aicti.ir/fa/Article/Download/8191http://jour.aicti.ir/fa/Article/Download/8191http://jour.aicti.ir/fa/Article/Download/8191http://jour.aicti.ir/fa/Article/Download/8191http://jour.aicti.ir/fa/Article/Download/8191[1] Cristobal Romero, Sebastian Ventura, Enrique Garcia; “Data mining in course management systems: Moodle case study and tutorial”, Spain, Computers & Education 51 (2008) 368–384.[2] Cristóbal Romero, Sebastián Ventura, Senior; “Educational Data Mining: A Review of the State-of-the-Art” Systems, Man, and Cybernetics, Part C: Applications and Reviews, IEEETransactions on Issue Date,,VOL: 40 Issue:6,On page(s): 601 – 618, 2010.[3] Vishal Gupta, Gurpreet S. Lehal; “ A Survey of Text Mining Techniques and Applications” Journal of emerging technologies in web intelligence,VOL. 1, NO. 1, Aug.2009.[4] Jong Hwan Suh, Chung Hoon Park, Si Hyun Jeon; “Applying text and data mining techniques to forecasting the trend of petitions filed to e-People” Information and Communication Technology Research and Development Center, Expert Systems with Applications 37, 7255–7268, 2010.[5] Khaled Hammouda1 and Mohamed Kamel; "Data Mining in e-Learning", E-Learning Networked Environments and Architectures Advanced Information and Knowledge Processing, Springer, Part IV, 374-404,2007.[6] Andreas Hotho, Andreas N¨urnberger, Gerhard Paaß; “A Brief Survey of Text Mining” machine learning, May 2005.[7] Maomi Ueno; “Data mining and text mining technologies for collaborative learning in an ILMS “Samurai” Nagaoka University of Technology,on Advanced Learning Technologies, In IEEE international Conference on Advanced Learning Technologies, Washington, DC,1052-1053, 2004.[8] Marta Zorrilla, Diego García,Elena Álvarez; “A Decision Support System to improve e-Learning Environments” Lausanne, Switzerland ,ACM, EDBT 2010, March 22-26, 2010.[9] Youngjoong Ko, Jungyun Seo,” An effective sentence-extraction technique using contextual information and statistical approaches for text summarization”, Available online 4 March 2008, Pattern Recognition Letters 29 (2008) 1366–1371.[10] Raymond J. Mooney,Razvan Bunescu,”Mining Knowledge from Text Using Information Extraction”, Department of Computer Sciences,University of Texas at Austin,1 University Station C0500, Austin, TX 787120233,2005.[11] Shiqun Yin, Yuhui Qiu, Jike Ge; “ Research and Realization of Text Mining Algorithm on web”, International Conference on Computational Intelligence and Security Workshops, CISW,on ,413 - 416 ,15-19 Dec. 2007.[12] Dirk Thorleuchter,Dirk Van den Poel,Anita Prinzie,”Mining ideas from textual information”, Expert Systems with Applications 37 (2010) 7182–7188.[13] K. Rajaraman, Ah-Hwee Tan,"Topic Detection, Tracking and Trend Analysis Using Self-organizing Neural Networks", Kent Ridge Digital Labs,21 Heng Mui Keng Terrace, Singapore 119613,2001.[14] P. van Mulbregt, I. Carp, L. Gillick, S. Lowe and J. Yamron, "Text Segmentation and Topic Tracking on Broadcast News via a Hidden Markov Model Approach", Dragon Systems, Inc,320 Nevada, Street Newton, MA 02460,1998.[15] J.P. Yamron, I. Carp, L. Gillick, S. Lowe, and P. van Mulbregt,” Topic Tracking in a News Stream”, Dragon Systems, Inc. 320 Nevada Street, Newton, MA 02460,1999.[16] Jon Fiscus, George Doddington, John Garofolo, Alvin Martin, "NIST’S 1998 Topic Detection and Tracking Evaluation (TDT2) ", National Institute of Standards and Technology, MD 20899-8940 USA,Aug 2007.[17] Hubert Jin, Rich Schwartz, Sreenivasa Sista, Frederick Walls, "Topic Tracking for Radio, TV Broadcast, and Newswire", BBN Technologies70 Fawcett Street, Cambridge,MA, 02138.Cambridge, MA 02138,Apr 1999.[18] Minqing Hu,Bing Liu,” Mining and Summarizing Customer Reviews”, Department of Computer Science,University of Illinois at Chicago,851 South Morgan Street, Chicago, IL 60607-7053,2009.[19] Yuen-Hsien Tseng, Chi-Jen Lin, Yu-I Lin,”Text mining techniques for patent analysis”, Available online 26 January 2007, Information Processing and Management 43 (2007) 1216–1247.[20] Li Yu, Qiang Li,”A Novel Web Text Mining Method based on Semantic Polarity Analysis”,2009. [21] Amelia Zafra, Cristóbal Romero, Sebastián Ventura,” Multiple instance learning for classifying students in learning management systems”, Department of Computer Science and Numerical Analysis, University of Cordoba, Spain, Expert Systems with Applications 38 (2011) 15020–15031. [22] Ioannis Kazanidis, Stavros Valsamidis, Theodosios Theodosiou, Sotirios Kontogiannis," PROPOSED FRAMEWORK FOR DATA MINING IN E-LEARNING: THE CASE OF OPEN E-CLASS" IADIS International Conference Applied Computing 2009, Democritus University of Thrace, 2009. [23] Jason J. Jung,” Social grid platform for collaborative online learning on blogosphere:A case study of eLearning BlogGrid”, Department of Computer Engineering, Yeungnam University, Dae-Dong, Gyeongsan, Republic of Korea, Expert Systems with Applications 36 (2009) 2177 2186. [24] Bjornar Larsen and Chinatsu Aone,"Fast and Effective Text Mining Using Linear-time Document Clustering", SRA International, Inc. 4300 Fair Lakes Cow-l, Fairfax, VA 22033,1999. [25] Fu-Ren Lin, Lu-Shih Hsieh, Fu-Tai Chuang,” Discovering genres of online discussion threads via text mining”, Computers & Education 52 (2009) 481–495. [26] ursun Delen *, Martin D. Crossland,” Seeding the survey and analysis of research literature with text mining”, Department of Management Science and Information Systems, Expert Systems with Applications 34 (2008) 1707–1720.BenamGhorbaniSeied ShahabMosaviHasanaliAzizihaShahramHasheminia10302019556110.66224/jict.8192.4.12.55http://jour.aicti.ir/fa/Article/8192http://jour.aicti.ir/fa/Article/Download/8192http://jour.aicti.ir/fa/Article/Download/8192http://jour.aicti.ir/fa/Article/Download/8192http://jour.aicti.ir/fa/Article/Download/8192http://jour.aicti.ir/fa/Article/Download/8192http://jour.aicti.ir/fa/Article/Download/8192http://jour.aicti.ir/fa/Article/Download/8192Francisco, J. Garcia, Penalvo, Advances in E-learning: experiences and methodologies, United States of America, Information science references' (an imprint of IGI Global Group) , 2008[2] Mayer, J.D. Salovey, P. Caruso, D.R, Emotional intelligence meets traditional standards for an intelligence, Journal of intelligence,1999, 27, pp: 267-269[3] Hein, S. Importance of emotions and scenes , www.eqi.org , 2004[4] Golman D. Emotional Intelligence: Why It Can Matter More than IQ. London: Bloomsbury; 1995.[5] Garvin J, Kerr R, Heaton N, Boyle E. emotional intelligence Leadership effectiveness. Journal of leadership & organization development 2006; 27(4): 265-79.[6] Golman D. Leadership that gets results. Journal of Harvard Business Review 2000; 93-102.[7] Palmer B, Walls M, Bargess Z, Stough C. Emotional intelligence and effective leadership. Journal of leadership & organization development 2001; 22(1): 5-10.[8] Rosete D, Ciarrochi J. Emotional intelligence and its relationship to workplace performance outcomes of leadership effectiveness. Journal of leadership & organization development 2005; 26(5): 388-99.[9] James D. Hess, Arnold C. Bacigalupo, Enhancing decisions and decision-making processes through the application of emotional intelligence skills, Management Decision ,2011, Vol. 49 Iss: 5, pp.710 - 721[10] Taewon Moon, Emotional intelligence correlates of the four-factor model of cultural intelligence, Journal of Managerial Psychology,2010, Vol. 25 Iss: 8, pp.876 - 898[11] Davis, F.D., Bagozzi, R.P., & Warshaw, P.R. User acceptance of computer technology: A comparison of two theoretical models. Management Science, 1989, Vol.:35, No.8, pp.982-1003.[12] Fishbein, M., & Ajzen, I. Belief, attitude, intension and behavior: An introduction to theory and research, Reading, MA: Addison Wesley, 1975[13] Dillon, A.. User Acceptance of Information Technology. In W. Karwowski (ed). Encyclopedia of Human Factors and Ergonomics. London: Taylor and Francis.2001[14] Venkatesh, V., Morris, M.G., Davis, G.B., & Davis, F.D. User acceptance of information technology: toward a unified view. MIs Quarterly,2003, Vol. 27, No3, pp. 425-478. [15] Kamel, S., & Hassan, A. Assessing the introduction of electronic banking in Egypt using the technology acceptance model. Annals of Cases onInformation Technology, 2003, No.5, pp.1-25.[16] Bose, K. An e-learning experience – a written analysis based on my experience an e-learning pilot project. Campus – wide information system,2003, 20(5), 193-199[17] Smeets, E. Does ICT contribute to powerful learning invironments in primary education? Computers & Education , 2005, 44(3), 343-355[18] Waits, T. Lewis, L. Distance education at degree- granting postsecondary institutions. Washington, DC: National Center for Education Statistics , US, Department of Education.2003, 200-201[19] Rosenberg , M, J. E-learning , strategies for delivering knowledge in the digital age. New York, McGrawHill, 2001[20] Liaw , S. S. Huang, H. M. & Chen D. G. Surveying instructor and learner attitudes towards e-learning Computers & Education ,2007, 49(4) , 1066-1080[21] یزدیان ، ابوالفضل ، ضرورت استفاده از آموزش الکترونیکی ، اولین همایش آموزش الکترونیکی ، سازمان مدیریت صنعتی ، 1383[22] شجاعی پور ، شهریار ، چالش ها و راهکارها در آموزش الکترونیک ، www.hawzah.net ، 1390[23] Bob Little, E-learning flowers in the UK, Industrial and Commercial Training, 2010, Vol. 42 Iss: 3, pp.135 – 138[24] Kunal Sharma, Financial implications of implementing an e-learning project, Journal of European Industrial Training ,2011, Vol. 35 Iss