List of e-Society subject articles

Open Access Article

1 - The Evaluation of E-learning by Benchmarking Approach Iran Higher Education as a Case Study
Somayeh Ahari

The purpose of this study was the evaluation of e-learning in Iran higher education by using benchmarking approach. The population was all of students in four universities which presented e-learning. By multistage clustered sampling method, 702 students were selected. T More

The purpose of this study was the evaluation of e-learning in Iran higher education by using benchmarking approach. The population was all of students in four universities which presented e-learning. By multistage clustered sampling method, 702 students were selected. The research instrument was a researcher made questionnaire included e-learning (organization and management affair, technology, educational aspects, interface design, support services, evaluation and ethical and legal considerations). After calculating validity and reliability, the questionnaires were distributed among sample students and data was analyzed by ANOVA and Scheffe post hoc. Results showed: the university D with higher mean in all of seven dimensions had the best position among three other universities. Furthermore, the university B in five dimensions and the university C in two dimensions was the best. While benchmarking can be tested processes and models from other universities and implementing techniques and approaches used them more. Manuscript profile

Open Access Article

2 - Assessing the e-service quality of Payame Noor University
Somayeh Ahari

In this study, in order to assess the e-service quality of Payame Noor University based on E-SERVQUAL model, the service superiority gap score was measured. The research methodology was quantitative, in terms of main strategy applied, in terms of research objective desc More

In this study, in order to assess the e-service quality of Payame Noor University based on E-SERVQUAL model, the service superiority gap score was measured. The research methodology was quantitative, in terms of main strategy applied, in terms of research objective descriptive–survey, in terms of analytical technique and library and field study, in terms of implementation strategy. The research population consisted of about 20000 undergraduate and postgraduate sophomores and above studying in Payame Noor University of Ardebil during spring semester of academic year 2010-2011. A multi-stage cluster sampling method was used for the study. Among the universities, the Payame Noor University of Ardebil, another university and a unit were selected randomly. According to Krjci-Morgan table, assuming error α = 0.05 and using cluster method of sampling, the overall sample size was determined 500 and 476 questionnaires were finally analyzable. For data collection, the e-service quality questionnaire (E-SERVQUAL with alpha reliability coefficient .97 for the perceptional level and .95 in for the expectation level) was used. Results from Kolmogorov-Smirnov test (z = .704, p = .703 > 0.05) showed that the data distribution is normal. Data collected was analyzed by using single-sample t-test. Results showed that e-service quality was significantly low in all aspects and components of services. In other words, there was a service superiority gap in electronic service in Payam Noor University and students were unsatisfied with the quality of electronic services. Manuscript profile

Open Access Article

3 - Proposing a Model for Extracting Information from Textual Documents, Based on Text Mining in E-learning
Somayeh Ahari

As computer networks become the backbones of science and economy, enormous quantities documents become available. So, for extracting useful information from textual data, text mining techniques have been used. Text Mining has become an important research area that disco More

As computer networks become the backbones of science and economy, enormous quantities documents become available. So, for extracting useful information from textual data, text mining techniques have been used. Text Mining has become an important research area that discoveries unknown information, facts or new hypotheses by automatically extracting information from different written documents. Text mining aims at disclosing the concealed information by means of methods which on the one hand are able to cope with the large number of words and structures in natural language and on the other hand allow handling vagueness, uncertainty and fuzziness. Text mining, referred to as text data mining, roughly equivalent to text analytics, refers to the process of deriving high-quality information from text that high-quality information is typically derived through the patterns and processes. Moreover, text mining, also known as text data mining or knowledge discovery from textual databases, refers to the process of extracting patterns or knowledge from text documents. In this research, a survey of text mining techniques and applications in e-learning has been presented. During these studies, relevant researches in the field of e-learning were classified. After classification of researches, related problems and solutions were extracted. In this paper, first, definition of text mining is presented. Then, the process of text mining and its applications in e-learning domain are described. Furthermore, text mining techniques are introduced, and each of these methods in the field of e-learning is considered. Finally, a model for the information extraction by text mining techniques in e-learning domain is proposed. Manuscript profile

Open Access Article

4 - Relation of emotional intelligence and trends of e-learning in organizations (Case study: Bank employees Alborz Province)
Somayeh Ahari

Today the world is moving toward a virtual space. Whereas the business, health, education, and many of the other activities would devote time and money in the past, by appearing the virtual space most of them have suitable function today. Educating is an inseparable par More

Today the world is moving toward a virtual space. Whereas the business, health, education, and many of the other activities would devote time and money in the past, by appearing the virtual space most of them have suitable function today. Educating is an inseparable part of human which is entered to electronic world as individuals and organizations are gradually moving towards this type of educating. In this research, the relationship between emotional intelligence and trends of e-learning in organizations has been studied. The purpose of this study is applied and the research method is descriptive- survey. The questionnaire method was used to collect data. The Cronbach’s Alpha coefficient of the first questionnaire was obtained 0.76 and the second questionnaire was 0.83 which confirm the validity of the questionnaires. The content validity to test questions was used and for this purpose, experts, academics and experts were used. The population of this research is all the Alborz Province Bank Employees which 80 individuals were selected as sample size and sampling is done randomly. To analyze data the Spearman correlation coefficient and multiple regression was used. Finally all the theories proved. Self-motivation and self-awareness variables were determined as predictor variables which can entry into the ultimate regression equation to describe the tendency of employees to accept changes in their electronic education. Manuscript profile

Open Access Article

5 - A conceptual model for identification of eservices quality in Iranian estores
Mohammad Fathian

The current study seeks to provide a conceptual model of structural equation modeling through an explanation of the gap in scientific studies on the localization of factors affecting electronic service quality of online stores in the country. This is a quantitative-surv More

The current study seeks to provide a conceptual model of structural equation modeling through an explanation of the gap in scientific studies on the localization of factors affecting electronic service quality of online stores in the country. This is a quantitative-survey study in which a structured questionnaire is distributed among the customers of three online stores. Cronbach's alpha will be applied to determine the reliability of the questionnaire Exploratory factor analysis to classify the sub-indices and confirmatory factor analysis are used to assess the validity of the variables and indicators derived from them. Then, factors affecting the quality of electronic services will be defined in 37 sub-indices and 5 main criteria using exploratory factor analysis as: Trust, Reliability and Fulfillment, Site Engineering, Enjoyment, and Communications. The effectiveness of each of the main indicators of the quality of e-services will be addressed as well. Also, based on a conceptual model fit, the consistency of the collected data with the conceptual model will be analyzed. Finally, using Friedman test, all the factors will be prioritized. Manuscript profile

Open Access Article

6 - Identifying the Key Drivers of Digital Signature Implementation in Iran (using fuzzy Delphi method)
Ghorbanali Mehrabani Fatemeh Zargaran khouzani

iThe purpose of this article is to identify and analyze the key drivers of digital signature implementation in Iran with a fuzzy Delphi approach. In terms of practical purpose and in terms of information gathering, the research has benefited from a hybrid approach. The More

iThe purpose of this article is to identify and analyze the key drivers of digital signature implementation in Iran with a fuzzy Delphi approach. In terms of practical purpose and in terms of information gathering, the research has benefited from a hybrid approach. The statistical community consists of all experts and specialists in the field of information technology and digital signature and articles in this field. The sample size of the statistical community of experts is 13 people who were selected by the purposeful sampling method. 30 articles were selected based on their availability and downloadable, non-technical nature, and relevance to the topic. The method of data analysis was done according to the fuzzy Delphi approach. Validity and reliability were calculated and confirmed using the CVR index and Cohen's kappa test with coefficients of 0.83 and 0.93, respectively. The results prove that the key drivers of digital signature implementation in Iran include 5 main dimensions and 30 concepts, which are 1) security (information confidentiality, information security, sender authentication, document authentication, privacy protection, trust between parties), 2) business (digital business models, communication needs, staff management, organization size, organizational structure, organization resources, organizational culture, top managers, competition ecosystem, e-governance), 3) user (perceived convenience, perceived benefit, consumer behavior, consumer literacy, consumer lifestyle), 4) technical (development of technical infrastructure, systems integration, system complexity, system tanks, design quality, technical speed of certificate production and verification, impermeability of hackers) and 5) Legal (legal licenses, penal laws, legislative body, e-commerce laws). Manuscript profile

List of articles (by subject) e-Society