TY  - JOUR
AU  - Moeinie Kia, Mahdi
AU  - Zahd bablan, Adel
TI  - Assessing the state of e-service excellence gap in Payam-Noor University
JO  - Journal of Information and Communication Technology
VL  - 4
IS  - 12
SP  - 27
EP  - 35
PY  - 2012
DO  - 
ER  -